Cancellation policy

Some items in our store may be offered to you as a subscription, a pre-order, or a "try before you buy" option. This cancellation policy outlines how you can change or cancel these types of purchases.

Subscriptions

When you purchase a subscription, you will receive repeat deliveries based on the duration and frequency you select during checkout.

• Your payment details will be stored securely and you will be charged for each delivery, unless you choose to pay in advance.
• Some subscriptions may auto-renew at the end of their term. If you do not wish to renew, you can cancel before the renewal date.
• You can cancel or change your subscription at any time.
• Your order confirmation emails contain links that allow you to manage your subscription directly.

See our Returns Policy for more details on returns and refunds.

Pre-orders

When you purchase a pre-order, you are buying a product that is currently out of stock or not yet available. Here’s how we handle pre-orders:

• We may collect no payment or a partial deposit at checkout.
• Your payment method will be stored securely, and the full or remaining balance will be charged once the product is ready to ship.
• You may cancel a pre-order that has not yet been fulfilled and receive a refund for any payments made.
• If your pre-order has already been fulfilled, you may not cancel it—but you may still request a full or partial refund, depending on the circumstances.

For more information, please refer to our Returns Policy.