Terms of service

Last Modified: June 25, 2025

These Terms of Service (the “Terms”) govern your access to and use of the website www.givehanks.com (the “Site”) and the purchase of products or subscriptions from Hanx Works LLC dba HANKS For Our Troops (“Company”, “we”, “our”, or “us”).

By using the Site, placing an order, or subscribing, you agree to these Terms and our Privacy Policy.

1. Eligibility & Acceptance

You may not use the Site or order products if you:

  • Disagree with these Terms
  • Are under 18 (or the legal age in your jurisdiction)
  • Are prohibited from using the Site under applicable law

2. Privacy Policy

Our Privacy Policy explains how we collect, use, and share personal information. By using our services, you agree to those practices.

3. Account Security

You are responsible for maintaining the confidentiality of your account information. You agree to notify us immediately of any unauthorized access. We may disable your account at our discretion.

4. Orders & Subscriptions

  • Orders are offers to buy and must be accepted by us.
  • Subscriptions auto-renew unless canceled at least 72 hours before renewal.
  • Subscriptions are non-refundable and cannot be paused.

5. Payment Terms

  • You authorize us to charge your payment method for all fees.
  • We use third-party processors; their terms apply.
  • All prices, promotions, and shipping costs are subject to change.

6. Shipping & Risk of Loss

Title and risk of loss transfer to you once products are handed to the carrier. Delivery times are estimates and not guaranteed.

7. Returns & Refunds

See our Return Policy for details.

8. Linking & Social Features

You may link to our Site fairly and legally, but not in a way that implies endorsement. We may disable social media or linking features at any time.

9. No Professional Advice

All content is for informational purposes only. It’s not a substitute for professional advice, including medical advice.

10. Warranties Disclaimer

The Site and products are provided “as is” without warranties of any kind. Some jurisdictions may not allow these exclusions.

11. Limitation of Liability

Our maximum liability is the greater of $100 or what you paid in the past 3 months. We are not liable for indirect or special damages.

12. Indemnification

You agree to defend and hold us harmless from claims related to your use of the Site or violation of these Terms.

13. Goods Not for Resale

Products are for personal use only—not for resale.

14. Intellectual Property

All content and branding belong to the Company or its licensors. You may not use or copy them without permission.

15. California Proposition 65 Warning

Certain products (like coffee) may contain chemicals such as acrylamide, known in California to cause cancer or reproductive harm. See www.oehha.ca.gov/prop65.html for details.

16. Force Majeure

We are not responsible for delays or failures caused by events beyond our control (natural disasters, war, labor disputes, etc.).

17. Waiver & Severability

If we don’t enforce a part of these Terms, it doesn’t mean we waive our rights. If any term is unenforceable, the rest still applies.

18. Entire Agreement

These Terms and our Privacy Policy are the entire agreement between you and us.

19. Dispute Resolution (Arbitration)

All disputes must be resolved through individual binding arbitration in Cuyahoga County, Ohio (no class actions or jury trials). The Federal Arbitration Act applies.

Some exceptions apply (e.g., intellectual property enforcement). You must bring claims within 2 years of when they arise.

20. Governing Law

These Terms are governed by the laws of Ohio and U.S. federal law. International laws do not apply.

21. Changes to Terms

We may update these Terms periodically. The “Last Modified” date reflects the latest version. Continued use of the Site means you accept the updated Terms.

22. Contact Us

If you have any questions, please contact: